Privacy & Security Policies

Privacy Policy

TFH USA does not and will not disclose buyer's information to third parties, ever.
Cookies are used on this shopping site to keep track of the contents of your shopping basket once you have selected an item.
We ask for your phone number for delivery purposes and to confirm details of your order and if the delivery company needs to contact you.
We ask for your email address as the primary method of contacting you, unless you request alternate communication.

Security Policy

We are committed to providing you with a safe and secure shopping experience. We take several measures to protect your personal and financial details:
Secure Socket Layering (SSL)
The SSL technology on our secure servers encrypts your personal information, including credit or debit card number, name and address before transmitting it over the Internet. To make sure you are accessing our secure server before you submit personal financial information, look at the URL or Location line of your browser. If you have accessed a secure server, the first characters of the address in that line should change from "http" to "https", the address bar should also appear green in color.  
If for any reason you cannot access the secure server, or if you're not quite comfortable shopping online on our website, please feel free to place your order with us by telephone at 800-467-6222.
Our SSL certificates are provided by Letsencrypt.org
PCI Compliance
All of your card payments go through our card processor Stripe, a PCI Level 1 service provider. Your card details are submitted directly to Stripe where they are stored securely. At no point do we hold or see your card details. If you would like to know more about stripe and their PCI compliance, please visit https://stripe.com/docs/security/stripe
Fraud Protection
We take certain measures to detect and prevent fraud. As part of these measures, we may call you to verify your order details and identity.
How do I contact you?
By Email:
info@tfhusa.com
By Phone:
800-467-6222