Pick Up & Shipping Information

 ⭐ Pick Up & Shipping Information (Canada‑Wide Delivery from Pickering, Ontario)

Skip the wait and save on shipping—pick up your order directly from our Pickering warehouse, or enjoy fast, reliable delivery anywhere in Canada. TFH Special Needs Toys Canada ships sensory toys, special needs equipment, and multi‑sensory room products nationwide with fair, transparent rates.

📍 Pick Up in Pickering — Fast, Easy, Cost‑Saving
Order online and collect your items directly from our warehouse.
Perfect for local families, schools, and clinics who want their products quickly.
How Pick‑Up Works
  • 🛒 Place Your Order Online – Add items to your cart and proceed to checkout.
  • 🧾 Enter Billing Information – Fill out your invoice details as usual.
  • 📦 Use Our Warehouse as Your Shipping Address: 
    TFH Canada
    10‑1750 Plummer Street
    Pickering, Ontario, L1W 3L7
    Telephone: Your mobile number
  • 💳 Complete Payment –  Any shipping charges will be removed. If they remain, our finance team will adjust your order before processing. 
  • 📧 Watch for Your Pick‑Up Appointment Email – We’ll schedule a convenient time.
  • 🚗 Arrive for Pick‑Up – Follow the instructions in your appointment email.

Need help? Call 905‑492‑9211 or email info@tfhcanada.ca.

🚚 Fair, Transparent Shipping Across Canada
Starting January 1, 2026, shipping begins at $12.00 CAD and varies by postal code.
We pass along our volume‑discounted carrier rates—no markups, no handling fees.

How to Check Your Shipping Cost
  • Proceed to checkout
  • Enter or confirm your shipping address
  • Choose your payment method
  • View your shipping total under Order Summary

🕒 Delivery Timing
  • Most orders ship from our Pickering warehouse within 24 hours
  • Typical delivery time: 2–3 business days
  • Tracking information keeps you updated every step of the way

📦 Our Shipping Partners
We ship using trusted Canadian carriers:
  • Purolator
  • Canada Post
  • Economical LTL trucking carriers for oversized items
Note: Multiple‑box orders may arrive separately.

✈️ Expedited Shipping Available
Need your order sooner?
Call us for next‑day or 2‑day shipping quotes.

🏠 Oversized & Remote Shipping Details
Oversized Items
  • Minimum trucking charge: $180
  • Palletized items may incur additional fees
  • Most truck deliveries require a loading dock
Additional Services (If Needed)
  • Liftgate
  • Inside delivery
  • Residential delivery

All shipments originate from Pickering, Ontario.

⚠️ No duty, brokerage, or import fees. ⚠️ 

We ship within Canada only.

⚠️ Remote Locations
  • May require 4–9 extra days
  • Fly‑in locations may incur additional charges
  • Some items cannot ship to remote areas — contact us to confirm
Need a quote? Email info@tfhcanada.ca.

📅 Delivery Schedule & Back Orders
  • We aim to ship 90% of orders within 24 hours
  • If an item is back‑ordered, you’ll be notified by phone or email
  • Unavailable items will be removed from your invoice and refunded