Skip the shipping. Pick up in Pickering.
Order online and collect directly from our warehouse — fast, easy, and cost-saving.
How It Works:
1. Place Your Order Online – Add your items to your cart and proceed to checkout.
- 2. Enter Your Invoice Information – Fill out your billing details as usual.
- 3. Enter Our Warehouse Address as the Shipping Address:
- TFH Canada 10-1750 Plummer Street Pickering, Ontario, L1W 3L7
- Telephone: [Your Mobile Number]
- 4. Pay for Your Order – Don’t worry, any shipping charges will be removed when you choose pick-up.
- 5. Wait for Your Pick-Up Appointment Email – We will contact you at the email address you provided to schedule a convenient time during our operating hours for pickup.
- 6. Pick Up Your Order at the Warehouse – Follow the instructions provided in your appointment email when you arrive.
Need Help?
Got a question about placing your order or the pick-up process? Call us at 905-492-9211 or email info@tfhcanada.ca. We’re happy to guide you!
Fair, Transparent Shipping:
Effective January 1, 2026, shipping starts at $12.00 CAD and varies by postal code. We pass on our volume-discounted rates based on size and weight — no handling fees, no mark-ups, just savings.
How to Check Your Shipping Cost:
- 1. Click Proceed to Checkout
- 2. Add or confirm your shipping address
- 3. Choose a payment method and click Continue
- 4. Your total shipping cost will appear under Order Summary
Delivery Timing:
Your order begins its journey the first full business day after leaving our facility. Most orders arrive within 2–3 business days, but we promise to handle each package with care along the way.
Your order begins its journey the first full business day after leaving our facility. Most orders arrive within 2–3 business days, but we promise to handle each package with care along the way.
Our Shipping Partners:
To get your products to you safely, quickly, and at the best value, we use Purolator and Canada Post for ground shipments. For larger truck shipments, we select the most economical carrier available, so you save without sacrificing quality.
To get your products to you safely, quickly, and at the best value, we use Purolator and Canada Post for ground shipments. For larger truck shipments, we select the most economical carrier available, so you save without sacrificing quality.
Expedited Shipping:
Need your order sooner? Call us for next-day or 2-day shipping quotes — we’re happy to help.
Need your order sooner? Call us for next-day or 2-day shipping quotes — we’re happy to help.
A Friendly Shipping Note:
💌 Please use the tracking information provided to follow your package. Orders with multiple boxes may arrive separately. Thank you for your patience — we’re excited for your items to arrive safely and bring joy to your space!
💌 Please use the tracking information provided to follow your package. Orders with multiple boxes may arrive separately. Thank you for your patience — we’re excited for your items to arrive safely and bring joy to your space!
Shipping for Oversized & Remote Items
- Oversized items: have a minimum trucking charge of $180.
- Heavier pallet items: may incur additional shipping charges.
- Most truck shipments require a loading dock. If unavailable, additional fees may apply:
- Liftgate Service: $70 (brings shipment to ground level)
- Inside Delivery: $55
- Residential Delivery Fee: $80 (for private homes, schools, or residential areas)
- All shipments originate from Pickering, Ontario. No additional duty, brokerage, or import charges. TFH Canada ships within Canada only.
Remote Locations:
- Deliveries to remote areas (e.g., towns far from shipping hubs, postal codes with two or more zeros, or airlifted locations) may take 4–9 extra days.
- Additional charges for fly-in service may apply; you will be contacted for approval.
- Some items cannot be shipped to remote locations — please call 905-492-9211 or email orders@tfhcanada.ca
if unsure.
Need a Shipping Quote?
Email orders@tfhcanada.ca and we’ll provide one.
Delivery Schedule
We aim to get your order to you as quickly as possible — typically within 3–5 business days. Most items (about 90% of our stock) ship from our Pickering warehouse within 24 hours. Custom items or products unavailable from suppliers may take longer — we’ll keep you informed and contact you promptly if there’s a delay.
Back Orders
If an item in your order is temporarily out of stock, you’ll be notified via delivery note, phone, or email. Back-ordered items will still be charged unless you let us know otherwise. Discontinued or unavailable items will be removed from your invoice, and a credit will be applied to your card.